15 December, 2019

Staying AirSafe

20 June, 2014

BCAS understands that, with so many regulations governing health and safety and compressed air systems, it is extremely difficult to stay abreast of the latest legislation. The society provides extensive information and advice to its members on the latest legislation, standards and other health and safety matters. Customers can, therefore, have peace of mind that the installation, upgrade or maintenance of their compressed air system is carried out safely when conducted by a BCAS member. Moreover, with the AirSafe register, BCAS can provide detailed information to help customers choose a recommended supplier for their compressed air system needs. In today’s online world, websites such as Amazon and eBay provide consumers with in-depth reviews, from their peers, on seller performance. This information can then be used by consumers to make an informed decision on whether or not to do business with a particular company or seller. Working with its partner Referenceline, BCAS developed an online customer satisfaction programme that became the AirSafe register. The programme asks all customers the same set of questions, meaning results can be benchmarked. This gives customers the confidence that they are dealing with capable and competent companies and, more importantly, with companies that have been recommended by other customers. The only scheme of its kind in the UK compressed air industry, the AirSafe register is available to view online at www.referenceline.com/bcas. By typing their postcode into the search box on the website, customers can check the ratings and reviews of all active BCAS members in their area. In addition to helping consumers make an informed decision on which compressed air supplier to use, feedback also allows BCAS to view the performance of its members and will help to further improve the types and levels of service that the society offers.

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