RS releases ‘Performance in Focus’ 2024 maintenance engineering report

18 November, 2024

The survey drew responses from almost 400 maintenance professionals based in the UK and Ireland. The respondents were from sectors including manufacturing, working in job roles like maintenance engineer and engineering manager. Most respondents came from hands-on or operational roles, working in sectors including facilities and intralogistics, manufacturing, energy, and oil and gas.

The resulting report covers key areas including challenges, strategies and priorities, maintenance maturity and data, and tackling unscheduled downtime.

While attracting talent was a top three issue for maintenance engineers in the 2023 report, staffing fears have risen to the top of the agenda for 2024, with half of respondents now citing this as a prominent concern. More than a third (37%) point to this as their top challenge, rising to 42% for larger organisations.

Lydia Amarquaye, education and skills policy lead at the IMechE, isn’t surprised that skills have risen up the agenda and cites a need to work together to get more people into engineering.

She said: “We need to raise the profile of engineering in schools and help to raise the profile of maintenance, in particular, as a valued part of the mix. Industry needs to take responsibility for developing talent, including developing apprenticeships and helping graduates who join with a broad skill set to gain specific skills for their particular industry.”

With a growing requirement for data analysis in the quest for more effective maintenance strategies, lack of data interpretation capabilities presents a challenge. The skill set of the current engineering pool appears not to be catching up with evolving technology.

The report highlighted an increased reliance on Excel spreadsheets and paper records, with 37% and 59% respectively saying they are still used in-house. But while paper and manual records are on the rise, the report showed that 62% of organisations use computerised maintenance management systems (CMMS) – up from 49% the year before – and the use of Excel spreadsheets is most common among firms with low levels of maturity. Only one in five (22%) use enterprise asset management systems, down from 39% in 2023’s report.

The nightmare scenario of unscheduled downtime is still all too common, with the average organisation spending 15 hours a week battling it, down from 20 hours last year. This is down by a quarter on last year’s figures, which is mildly encouraging. However, it still accounts for 24 hours a week for more than one in five (21%) of organisations. The average hourly cost of downtime was higher this year at £5471.95 (£5121.81 last year). The biggest single cause of unscheduled downtime was cited as ageing assets, by 29% of respondents, followed by mechanical failure, cited by 21% of respondents.