Partnering to success

30 October, 2019

Nevertheless, according to managed services provider, EACS, adopting new automation technologies should now be in the everyday thinking for businesses of all sizes, particularly among SMEs. EACS comments that although automation technologies are becoming increasingly accessible, SMEs in the UK are still lagging significantly behind larger corporations. This is according to a recent report published by MPs on the Business, Energy and Industrial Strategy (BEIS) Committee. The findings revealed SMEs are likely to lack digital skills and most unlikely to adopt automation technology (with an adoption rate of only 4%, compared with 28% of large businesses). Moreover, the committee found a lack of awareness and understanding of automation is harming SME productivity.

Stuart Dickinson, COO of EACS, believes the report offers a timely reminder that uptake in automation technologies and AI-related systems is slow in the UK, particularly among the small and medium-sized businesses in our economy. Among many other issues, Dickinson maintains that this is primarily down to security concerns and fears that a rise in automation in the workplace leads to human job losses. “However, we firmly believe that there isn’t a single organisation in the country, big or small, that would not benefit from automation technologies and AI-related systems, as they give businesses of any size a cost-effective way to compete differently,” he added. “They allow businesses to remove the burden that legacy technologies, cumbersome manual processes and repetitive tasks are having on their day-to-day operations. By automating repetitive and necessary tasks with improved accuracy and efficiency, businesses will then be able to focus and invest more time in retraining and reskilling workers in different, more productive areas. Furthermore, they offer businesses the potential for a low-cost, accessible way to understand their data faster, enabling them to make better and more informed decisions.”