How to lead a successful digital transformation project

02 January, 2024

For example, this includes upskilling employees on digital skills that add value to the business. These are often specific to each organisation, so understanding what skill gaps are in the team is a crucial first step. Once the foundation has been set, senior management can create a community of practice to help ensure continuous collaboration among colleagues.

Sustain the new business model

The key is ensuring new practices continue to be used throughout the company and evolve with changing business and customer needs. Senior management can track the performance of product teams via Google Cloud’s DevOps Research and Assessment team’s (DORA) five key metrics — deployment frequency, lead time for changes, change failure rate, time to restore service and reliability.

Too often, improving these metrics becomes difficult due to organisational blockers, so senior management should ensure the metrics are applied across the whole delivery cycle. Adding in newer capabilities such as DevOps and associated tools can also help with gathering data and creating a baseline to compare with.

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Catapult CX helps public and private sectors clients deliver better software and services. It provides customer-centric and agile product development, legacy technology modernisation, development of software-based services and is amongst the most longstanding Atlassian partners in the United Kingdom. The company holds ISO/IEC 27001:2013 and is Cyber Essentials Plus certified.

For more information on how to lead a successful digital transformation project, visit https://catapult.cx/project-to-product/

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