ERIKS completes £21 million infrastructure investment

12 December, 2022

The whole facility has been built with future growth capacity of over 50%, allowing ERIKS to adapt and expand with the market. At each stage through the FCE goods are checked using weight, size and barcodes to make sure the right products are delivered every single time.

Gillies says: “With our new digital infrastructure, connected technologies and smart algorithms, this FCE is the launchpad for the next stage of ERIKS’ development so we can keep pace as the industry transforms faster than ever before.

“We are passionate about the success of UK manufacturing and this multi-million-pound investment means we are ready to set new standards for our customers and sector through our unique combination of skills, knowledge and infrastructure.”

Improvements to ERIKS’ web-shop and other digital trading channels mean customers can now place and receive orders faster, with much greater personalised online access to stock information, pricing and much more.

Furthermore, the increased automation across the business has allowed ERIKS to release customer service teams time from much of the repetitive day-to-day order processing work, allowing them to refocus on better understanding and delivering on technical improvements to unburden our customers of their problems.

The FCE is also the UK headquarters for the UK and Ireland operations of ERIKS with over 1100 m2 of light, open and energyefficient workspaces, designed using the latest architectural and behavioural insights for the right environment for a high performing team.

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