The non-negotiables when choosing a supplier

16 June, 2017

Training, service and support

The provider of choice should also be able to provide equipment installation, operation and maintenance-related training at a local level, wherever the OEM is based globally, in order that the very best understanding of the supplied equipment is attained so that it is able to perform to an optimum level when installed on the agricultural machinery. Similarly, the provider should be able to provide local service and support wherever and whenever it is required, and this should be provided within a short timeframe with minimal waiting periods.

Pedigree and reputation

In summary, it is always worth thoroughly investigating a supplier’s pedigree and reputation as a solutions provider within your particular industry sector, the efficiency and cost benefits of its equipment, its product development methodology and the level of service and support it can provide as and when required. When the efficiency of your machinery is a number one priority, nothing should be left to chance.