Made Smarter empowers 125 digital leaders

14 March, 2024

Neil Kershaw, Research and Development Chemist at Colour Synthesis Solutions, and Ruth Hailwood, Made Smarter's Organisational Development Specialist Adviser

Neil Kershaw, Research & Development Chemist at Colour Synthesis Solutions, a specialist manufacturer of dyes and pigments, based in Manchester, said: “We have been on an incredible digitalisation journey over the last decade investing in ERP, document control and lab technologies to grow our business. Our next focus is integrating our systems and operations.

“What I took away from the programme was that change has to be handled delicately. People fear change, so it is important that you make it easier and intuitive for everyone. This programme enhanced my skills in understanding and managing change.”

Since launching in 2019 Made Smarter has supported 2,500 manufacturers in the North West to access expert, impartial technology advice, digital transformation workshops to help take that first step to transform a business, and support with technology adoption projects. It has also supported 284 businesses with skills and leadership advice and training.

Ruth Hailwood, Made Smarter's Organisation and Workforce Development Specialist Adviser, said: “Made Smarter has taken a people-first approach to helping SME manufacturers adopt technology tools to take their businesses forward. Technology tools bring change to the way day to day work is done and this change needs to be led to make sure the people in the business are ready to use these tools to maximise the benefits for the business and realise the potential of their people.

“Our Leading Digital Transformation programme and Leading Change for Digital Champions programmes work hand in hand to support SME manufacturers to take their entire organisation and people through digital transformation successfully and maximise the opportunities for their business.

“Ultimately, accelerating changes to leadership and skills within the industry, especially with SMEs, will make the biggest difference to achieving successful digital transformation and reaping the benefits for UK manufacturing economically, socially and environmentally.”

To learn more about how Made Smarter supports SME manufacturers to become digital leaders download the white paper.

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