25 May, 2019

Webtec is the pick of the crop for Kubota

27 March, 2018

Kubota Group as a whole is highly focused on after-sales service. Its aim is to sell as many tractors as possible. To enable its dealers to do so, Kubota is giving them the tools they need to keep customers satisfied. Keeping the dealers happy also strengthens brand loyalty, and a unified approach to servicing helps dealers to exchange experiences where beneficial.

Performance tracking

As a wider benefit, the kits will enable Kubota to track performance in significant depth. Kubota will be able to data log and save the readings, should it wish, providing the ability to compare data coming in from several dealerships in the same format and possibly for the same model of machine. This can produce an overview of any emerging pattern across dealers, and data can be communicated back to the Japanese factory to highlight any potential manufacturing or design improvements or suggestions.

Kubota has between 500 and 700 dealers in Europe, so roughly one in six, or 15% of the dealers has a test kit, and for dealers who have purchased the smaller kit without flow, Webtec’s future-proofed kit design allows upgrade to add in flow measurement.

www.webtec.com




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